Thank you for choosing Driftwood Angling, LLC. We hope you are satisfied with your purchase. If you need to return an item, here is our refund policy and procedure:
- Return Period
We accept returns within 30 days of receiving the item. If you decide to return the item within this period, please ensure it is unused and in its original packaging. - Return Conditions
The item must be in brand new condition, unused, and with all original tags and packaging.
Returns are not available for clearance items or certain promotional items; please consult our customer support beforehand for specific details.
- Return Process
To return an item, please follow these steps:
Contact Customer Support: Before returning the item, please contact our customer support team via email (llewellyndavis@driftwoodangling.com) or phone (+1 (240) 207-8337) for return authorization and instructions.
Prepare the Return Package: Return the unused item to its original packaging, ensuring all accessories and proof of purchase are included. Please mark the return authorization number (if applicable) on the outside of the package.
Send the return: Please send the package to the following address:
Llewellyn Davis
1306 Oak Rd
Severna Park, MD 21146
Please use a trackable mail service and keep your mailing receipt for future tracking.
- Refund Processing
Once we receive and inspect your returned item, the refund will be processed within 7-10 business days and returned to your original payment method. Please note that shipping costs are non-refundable; the refund amount will be the original shipping cost (if any). - Cases Where Returns Are Not Possible
If the returned item is used or damaged, adjustments may be required during the refund process, so please ensure the item meets the return conditions.
We are committed to providing you with a superior customer experience. If you have any questions about the refund process or other issues, please feel free to contact us. Thank you for your trust in Driftwood Angling, LLC!